(775) 253-3424
Call or Text
Get in Touch with Us
We'd love to hear from you. Reach out to our friendly team for any inquiries or advice. We're here to help!
Contact Us
Frequently Asked Questions
Answers To Commonly Questions
What is BPO?
Business Process Outsourcing (BPO) is a business practice when a company will contract with an external provider to perform essential business functions or tasks.
Can my business benefit from BPO?
YES! Outsourcing can reduce costs as well as improve functionality. You can focus on your company's core business while letting Sarvo ancillary or less glamourous parts of running your company.
Will my information and system be shared by all your clients?
No! Depending upon your seat count, your company will have its own private cloud bank of servers. Your phone server is dedicated, CRM - dedicated, Active Directory - dedicated. As a company founded by techs, security is built directly into how we manage your business. Small count sesat clients do use shared services, but still segrated by software security.
What is a pop-up call center?
A Pop-up is a short term call center to handle temporary bursts of call traffic. Think about the extra calls around black friday or Christmas or a new product launch. Sarvo can help!
What types of businesses do you work with?
We work with ALL kinds of businesses of varous sizes. If your business needs an off hour call center or after hours support, we can do that. You only want to use our SMS to email service? Sarvo can do that. Need a custom solution for your in-house call center? Sarvo can do that too!
My company only needs a few seats. Can Sarvo help?
Absolutely! Sarvo is happy to provide small seat counts that other call centers will not service, or charge a massive premium to help. At Sarvo, we value all of our partners.