Call or Text
Sarvo took the "Center" out of Call Center.
Technology First - Built from the ground up as a fully remote call center by security and technology professionals.
Even before COVID, Sarvo built a fully remote call center. After decades in the call center industry serving clients from Fortune 500 companies to SMB, Sarvo's founders knew there was a better, more efficient way to deliver call services.
We eliminated the costly building infrastructure and single point of failure. Our Agents can work with a stable internet connection from anywhere in the world on almost any Internet capable device. This means we can provide around the clock service with almost any language option needed!
Agents work remotely around the world
Almost any language
Fully redundant geo-diverse failover servers
Dedicated Servers for Mid and Large Clients
Well trained humans agents able to resolve complex issues = Happy Clients
Agents work in a few buildings, maybe
Agents restricted to languages available to the area
Single Point of failure per building
Shared Infrastructure between all clients
"AI", meaning glorified chatbots with pre-determined answers = Frustriated Clients